Fr1ngue Exchanges and Returns Policy

📦 Duration & General Conditions

At Fr1ngue, each product is made to order, just for you. For this reason, we do not accept returns or exchanges due to wrong sizing or a simple change of mind. Our return and exchange policy is valid for 30 days from the date of purchase. After this period, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must:

• Be unused and in the same condition that you received it

• Be in its original packaging

• Have a clear manufacturing or printing defect (see list below)

ℹ️ Please check the size guide on each product page before placing your order.
📸 If there’s an issue, a photo of the defect is required via our contact page.

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🔁 Exchanges

We only replace items if they are defective or damaged. If you received a faulty or misprinted product, we will send you a replacement of the same item at no cost.

Accepted defects include:

• Printing errors or typos

• Faded or blurry print

• Stains upon arrival

• Peeling print or flex

• Holes or faulty stitching

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💸 Refunds

Once your returned item is received and inspected, we’ll notify you by email about the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within a few days (depending on your bank).

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⏱ Delayed or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again

2. Contact your credit card company — it may take some time before your refund is officially posted

3. Then contact your bank — processing times can vary

If you’ve done all this and still haven’t received your refund, please contact us at info@fr1ngue.com

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🛍 Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable, unless they are defective.

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🚚 Returning a Product

Before returning any item, please contact us to get the correct return address.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you’re returning an item of higher value, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item without proof of delivery.

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❓Need Help?

Contact us at info@fr1ngue.com for any questions about returns or refunds.