At Fr1ngue, each product is made to order, just for you. For this reason, we do not accept returns or exchanges due to wrong sizing or a simple change of mind. Our return and exchange policy is valid for 30 days<\/strong> from the date of purchase. After this period, unfortunately, we can\u2019t offer you a refund or exchange.<\/p>\n To be eligible for a return, your item must:<\/p>\n Be unused and in the same condition that you received it<\/p>\n<\/li>\n Be in its original packaging<\/p>\n<\/li>\n Have a clear manufacturing or printing defect<\/strong> (see list below)<\/p>\n<\/li>\n<\/ul>\n \u2139\ufe0f Please check the size guide on each product page before placing your order.<\/strong> We only replace items if they are defective or damaged. If you received a faulty or misprinted product, we will send you a replacement of the same item at no cost.<\/p>\n Accepted defects include:<\/p>\n Printing errors or typos<\/p>\n<\/li>\n Faded or blurry print<\/p>\n<\/li>\n Stains upon arrival<\/p>\n<\/li>\n Peeling print or flex<\/p>\n<\/li>\n Holes or faulty stitching<\/p>\n<\/li>\n<\/ul>\n Once your returned item is received and inspected, we\u2019ll notify you by email about the approval or rejection of your refund. If you haven\u2019t received a refund yet:<\/p>\n Check your bank account again<\/p>\n<\/li>\n Contact your credit card company \u2014 it may take some time before your refund is officially posted<\/p>\n<\/li>\n Then contact your bank \u2014 processing times can vary<\/p>\n<\/li>\n<\/ol>\n\n
\ud83d\udcf8 If there’s an issue, a photo of the defect is required via our contact page.<\/p>\n
\n\ud83d\udd01 Exchanges<\/h2>\n
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\n\ud83d\udcb8 Refunds<\/h2>\n
If approved, your refund will be processed and automatically applied to your original payment method within a few days (depending on your bank).<\/p>\n
\n\u23f1 Delayed or Missing Refunds<\/h2>\n
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