Last updated: 21\/04\/2025<\/p>\n
At Fr1ngue, we take your privacy seriously. This privacy policy explains what personal data we collect, how we use it, share it, and protect it. By using our website https:\/\/www.fr1ngue.com<\/a>, you agree to the practices described below.<\/p>\n Fr1ngue is a company based in Quebec, Canada, specializing in selling custom apparel online, particularly in collaboration with content creators (streamers). We collect different types of personal data, including:<\/p>\n Full name<\/p>\n<\/li>\n Email address<\/p>\n<\/li>\n Billing and shipping address<\/p>\n<\/li>\n Phone number<\/p>\n<\/li>\n Payment details (via Stripe or PayPal)<\/p>\n<\/li>\n Order information<\/p>\n<\/li>\n<\/ul>\n Username<\/p>\n<\/li>\n Encrypted password<\/p>\n<\/li>\n Order history<\/p>\n<\/li>\n<\/ul>\n Email address (managed via Mailchimp)<\/p>\n<\/li>\n<\/ul>\n IP address, browser type, device, pages visited, approximate location<\/p>\n<\/li>\n Cookies (see dedicated section)<\/p>\n<\/li>\n Analytics data via Google Analytics<\/p>\n<\/li>\n<\/ul>\n Comments or reviews on the site<\/p>\n<\/li>\n Any uploaded images or media<\/p>\n<\/li>\n<\/ul>\n We use your personal data for the following purposes:<\/p>\n To process and deliver your orders<\/p>\n<\/li>\n To manage your customer account<\/p>\n<\/li>\n To contact you about your purchases or account<\/p>\n<\/li>\n To respond to customer service inquiries<\/p>\n<\/li>\n To prevent fraud<\/p>\n<\/li>\n To comply with legal obligations (e.g., tax, accounting)<\/p>\n<\/li>\n To send promotional emails (if you\u2019ve opted in)<\/p>\n<\/li>\n To analyze and improve our website via Google Analytics<\/p>\n<\/li>\n<\/ul>\n We only share your data with trusted third parties necessary for operating our business:<\/p>\n Stripe & PayPal<\/strong>: Secure payment processing<\/p>\n<\/li>\n Mailchimp<\/strong>: Email marketing (only with your consent)<\/p>\n<\/li>\n Woocommerce<\/strong>: Store and order management<\/p>\n<\/li>\n Google Analytics<\/strong>: Site usage analysis<\/p>\n<\/li>\n Hosting provider<\/strong> (based in France): Website infrastructure<\/p>\n<\/li>\n<\/ul>\n Your data is never sold<\/strong> to any third party.<\/p>\n We use cookies to:<\/p>\n Keep track of your cart contents<\/p>\n<\/li>\n Maintain your session when logged in<\/p>\n<\/li>\n Track affiliate links from streamers (valid for 30 days)<\/p>\n<\/li>\n Measure site performance with Google Analytics<\/p>\n<\/li>\n<\/ul>\n You can disable or delete cookies through your browser settings, but this may affect some functionalities of the site.<\/p>\n We keep your data:<\/p>\n As long as needed to provide our services or meet legal requirements<\/p>\n<\/li>\n Order records are kept for 7 years<\/strong> (for tax and accounting)<\/p>\n<\/li>\n Inactive accounts may be deleted after 2 years<\/strong><\/p>\n<\/li>\n Newsletter data is kept until you unsubscribe<\/p>\n<\/li>\n Cookies may be stored for up to 13 months depending on their purpose<\/p>\n<\/li>\n<\/ul>\n As a resident of Quebec (or the EU, under the GDPR), you have the right to:<\/p>\n Access your personal data<\/p>\n<\/li>\n Correct inaccurate or outdated data<\/p>\n<\/li>\n Request deletion of your data (within legal limits)<\/p>\n<\/li>\n Withdraw your consent at any time (e.g., for newsletters)<\/p>\n<\/li>\n Request a copy of your personal data (portability)<\/p>\n<\/li>\n<\/ul>\n
\n1. Who Are We?<\/h2>\n
For any privacy-related questions, contact us at:
\ud83d\udce7 info@fr1ngue.com<\/a><\/p>\n
\n2. Information We Collect<\/h2>\n
a. When you make a purchase:<\/h3>\n
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b. When you create an account:<\/h3>\n
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c. When you subscribe to our newsletter:<\/h3>\n
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d. When you browse our site:<\/h3>\n
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e. User-generated content:<\/h3>\n
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\n3. How We Use Your Information<\/h2>\n
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\n4. Sharing of Information<\/h2>\n
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\n5. Cookies<\/h2>\n
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\n6. Data Retention<\/h2>\n
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\n7. Your Rights<\/h2>\n
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